ANTLER & CO. / CUSTOMER CARE
Subscription Policy
Last updated: September 4, 2026
This policy applies only when a subscription is expressly offered and you select it. Buying a product once does not enroll you in recurring deliveries.
Before you subscribe
The product and checkout experience must clearly show the recurring price, billing frequency, shipping and taxes, any minimum commitment, how renewal works, and how to cancel before you agree. We obtain the consent required for recurring charges and provide an acknowledgment of the subscription terms. Unless a different lawful commitment is clearly disclosed before enrollment, there is no minimum term or cancellation fee.
Renewals, payments, and notices
An active subscription renews at the interval you selected until canceled. Charges and dispatch follow the disclosed subscription schedule and the Shipping Policy. We provide renewal and other notices required by applicable law. If a payment fails, we may notify you and retry only in accordance with the disclosed provider process; an unfulfilled order will not be treated as delivered.
Manage or cancel
Use the subscription-management link provided with your subscription acknowledgment to review or cancel future renewals. If the link does not work or you need assistance, email sales@antlernaturals.com or call +1 877-262-6998. We provide an easy cancellation method consistent with how you enrolled and applicable law.
Cancel before the next charge to stop that renewal. Cancellation takes effect for future charges, and we provide confirmation. If you contact us after a renewal has charged, we will check whether its fulfillment can still be stopped; the Returns & Refunds Policy and mandatory rights apply to any processed order. We do not require a reason to cancel.
Changes, pauses, and unavailable products
Available pause, skip, or reschedule options are shown in the subscription-management service. A pause or skip does not cancel the underlying subscription unless confirmed as cancellation. Address and payment changes must be made before the affected order is processed.
We will give notice before material changes to an active subscription’s price or terms, provide an opportunity to cancel, and obtain any consent required by law. We will not substitute a materially different product without agreement. If we cannot fulfill a recurring order on time, we will provide the required delay or cancellation and refund options.
Returns, privacy, and records
Subscription deliveries follow the same published shipping and return policies unless different lawful terms are clearly disclosed before enrollment. Keep your acknowledgment and cancellation confirmations for reference. Our Privacy Policy describes how information is processed for recurring billing and order management.
Contact Antler & Co.
Email sales@antlernaturals.com or call +1 877-262-6998. Please include your order number when your question concerns a purchase.